Measure the work around the submission
Log the real effort from setup through follow-up and corrections.
A staffing submission and permission to record work.
On this page
Step by step#
Open Work log
Record work against the submission where it belongs. Do not measure only the time spent reading the report.
Choose the activity
Use setup, invitation, follow_up, review, correction, preparation, export, support or product_error to describe the work.
Record minutes and a useful note
Enter the actual time and enough context to understand it. The form accepts fractions of a minute; do not place unnecessary candidate information in the note.
Review the total
Check Total recorded work and use the complete workflow when comparing with your previous process or a simple form.
An honest pilot measurement#
Include interruptions, corrections, support and later questions. A good-looking submission does not by itself show that the process saved time. Incomplete participation and technical failures still belong in the evaluation.
The pilot has too little data#
Record that limitation. Do not infer success from a handful of favorable examples or exclude non-participants from the operational picture.