Manage retention, exports and deletion
Use the right data controls and avoid confusing an export with a public share.
Appropriate workspace permissions and your organization’s process for verifying data requests.
On this page
Step by step#
Review retention settings
Owners configure candidate retention in company settings. The candidate period runs from profile creation. Media settings have their own supported limits; read the displayed values before changing them.
Open the correct candidate
Verify identity and the relevant applications before exporting or deleting information. Never use a similar name alone as proof of identity.
Use the candidate data export
The candidate export produces JSON for the data-access workflow. It is different from the approved, branded staffing handoff and may contain broader candidate information.
Follow the deletion controls
Owners can open Settings → Privacy, locate the candidate and use the delete control with its confirmation. Check the result and follow your organization’s handling of copies already exported to other systems or recipients.
A controlled data lifecycle#
Retention settings and deletion actions govern stored data; they do not retract a file already downloaded by someone. Expired recordings may no longer be playable even if other interview information remains.
A recording is expired or data access is denied#
Respect the retention or access limit. Contact the owner or privacy contact for the next step instead of re-uploading an old recording or exposing it through a public link.